So unprofessional, i drove all the way there i had my appointment at 6:30 she told me she would be there in 10 mins i waited for an hour she stopped replying and answering the phone. Why would she play with my time like that like i didnt had other stuff to do yet i went because i really need it and i didnt wanted to wait till monday for the other lady i always go to.
Customer service really need to know how to treat customers. A spanish speaking individual got upset and hung up on me because while inquiring if I can make an appointment for my 7-month pregnant wife I told them “shouldn’t it be obvious?” after they asked if my wife was pregnant. Mind you, before that I told them I was looking for PRENATAL services which are not even the cheapest ones on the list. I was called a liar, a cry baby, soberb and told that their customers won’t care about my review. (Please refer to screenshots) They stated that not everyone knows what prenatal is, but if I am asking you right away for a service that is not even the cheapest one you offer is because that’s what I need. Hope whoever answered my call gets a corrective action, and if not then good luck with the business. You can take it as you want, I’m just the messenger.
The best place to get a massage, I have been a customer for 7 years, and Ms. María is the best!
Yasmin Cantu - I did have tummy tuck and Ms. Maria did a wonderful job with my lymphatic massages. I bought my massages as a package, and drove from Pasadena just to see her. I highly suggest her with any professional massages you need.
My husband has been a customer for couple years at their previous location . And he always came back feeling great after massage . I decided to give it a try and it helped me a lot too with my lower back problems or any other problems I have. Clean place , nice workers and really calming massage. Adds good pressure.